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Chat room

red devil

3rd Level Red Feather
Joined
Mar 7, 2002
Messages
1,706
Points
38
I'm having problems accessing the chat room.

When the page comes up it just says, "plug-in not supported".....I know it will be something straight forward but any advise is welcome please and indeed thank you..!!
 
That sounds like a java issue? Is your java up to date?
 
Try a different browser until you find one that works. That is the only current work-around that seems to solve things.

Myriads
 
Had the same problem. If you're using chrome, you need to enable the plug in. On the Java website they address the issue and walk you through the solution.
 
I think the Java update is the problem. I was able to access the chat room before the update on Safari, but after updating I can't anymore. Chat didn't work with Chrome before or after the update.
 
We are working on a long term fix for this issue, as it is one that lies with the chat server people. Until that happens all we can advise is to keep trying various different browsers until one works.

Myriads
 
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