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- Thread starter derekwa
- Start date
Wrong Policy, Femfeet!
Too bad they don't ship worldwide anymore....I'm very sad....
CD-Rom format is not acceptable..I want to view the videos in my TV Set and not in my computer...
Well, I guess i'll have to start buying from someone else.... :-(
Too bad they don't ship worldwide anymore....I'm very sad....
CD-Rom format is not acceptable..I want to view the videos in my TV Set and not in my computer...
Well, I guess i'll have to start buying from someone else.... :-(
Re: Wrong Policy, Femfeet!
Brazil, I have to agree with you on this one. First of all Femfeet stop doing PAL cassettes, then they stop doing overseas shipping. According to TIB this was because of the cost. Well turning something from NTSC to PAL costs ZIP. You can do it with two dual formatted VCR's. I know bcause I've done it myself. (Legally I might add.) As for not shipping overseas, well there is no excuse for that. Every company except them does it, and just charges for the extra shipping. As someone who lives in England and has oredered over 30 tickling videos from the USA, I can safely say that Femfeet is doing it's level best to lose some of it's best customers!!!
Tklbrazil said:
Brazil, I have to agree with you on this one. First of all Femfeet stop doing PAL cassettes, then they stop doing overseas shipping. According to TIB this was because of the cost. Well turning something from NTSC to PAL costs ZIP. You can do it with two dual formatted VCR's. I know bcause I've done it myself. (Legally I might add.) As for not shipping overseas, well there is no excuse for that. Every company except them does it, and just charges for the extra shipping. As someone who lives in England and has oredered over 30 tickling videos from the USA, I can safely say that Femfeet is doing it's level best to lose some of it's best customers!!!
tickler_n_black
1st Level Blue Feather
- Joined
- Oct 11, 2001
- Messages
- 5,133
- Points
- 0
INTERNATIONAL SHIPPING ISSUE
hi.
sigh. here goes.
your point is well taken. all of yours are. our tickling videos are top notch and very well done so i understand your "withdrawels" you might have by not being able to see them. (and please don't reply that they are not that good because why would there be such an uproar that they are not available if they stunk?) its simple. if they were not a great product, no one would even care if they couldn't order them. but our videos are the industries best so there is a bit of a frenzy going on over this issue. its unfortunate.
that being said. lets turn your comment above around the other way.
since we do sell tons and tons of videos to international customers (good $$$), ask yourself, no i mean really ask yourself, "why would we stop doing that?"
do we just feel like losing tons of income?
are we just trying to piss international customers off because its fun?
no. neither of the above is true and you all know it! though 2 or 3 people on here have basically accused us of those very things.
the real reason is that we are having tons of trouble with customs officials in the different countries.
orders of 6-10 videos are coming back to us, opened and watched, with no reason written on them for their return. well sometimes its written in the language of the country we sent it to but who knows what it says. do you know what shipping 6 videos to lets say... Japan costs? $38 and it still takes 10 days. so in this scenario above we have the customer saying, "where is my order? i paid!" we tell them it has returned to us recently. they say, "ship it again." we reach into our pockets and grab another $38 that eat deep into the sale price of the videos originally ordered.
or heres another scenario. the videos never get to the customer, and they never return to us. poof. never to be seen again. same thing as above occurs. "where's my order?"
this is just one of the problems we've had to much of lately and we're trying to find a solution. we've never had a problem with cd-roms because they are small and aren't watched by customs officials. they slip right through.
another problem. with the lanquage barrier some customers do not give us their full name and address the way it should be written on the package and it returns to us or fully dissapears.
these are only a couple of the issues we're dealing with. we hope to have our international shipping solution figured out in the future but for now we just had to halt it until we can do it right.
meanwhile we'll lose a lot of revenue and be insulted and dragged through the mud. but hey. if thats the way the world turns then so be it. we can't change that.
international customers!!! thank you for all of your orders in the past. we will work on a solution to this problem but we'll say now that it wont be anytime really soon. very sorry. its how it has to be.
the tibulator
BigJim said:
hi.
sigh. here goes.
your point is well taken. all of yours are. our tickling videos are top notch and very well done so i understand your "withdrawels" you might have by not being able to see them. (and please don't reply that they are not that good because why would there be such an uproar that they are not available if they stunk?) its simple. if they were not a great product, no one would even care if they couldn't order them. but our videos are the industries best so there is a bit of a frenzy going on over this issue. its unfortunate.
that being said. lets turn your comment above around the other way.
since we do sell tons and tons of videos to international customers (good $$$), ask yourself, no i mean really ask yourself, "why would we stop doing that?"
do we just feel like losing tons of income?
are we just trying to piss international customers off because its fun?
no. neither of the above is true and you all know it! though 2 or 3 people on here have basically accused us of those very things.
the real reason is that we are having tons of trouble with customs officials in the different countries.
orders of 6-10 videos are coming back to us, opened and watched, with no reason written on them for their return. well sometimes its written in the language of the country we sent it to but who knows what it says. do you know what shipping 6 videos to lets say... Japan costs? $38 and it still takes 10 days. so in this scenario above we have the customer saying, "where is my order? i paid!" we tell them it has returned to us recently. they say, "ship it again." we reach into our pockets and grab another $38 that eat deep into the sale price of the videos originally ordered.
or heres another scenario. the videos never get to the customer, and they never return to us. poof. never to be seen again. same thing as above occurs. "where's my order?"
this is just one of the problems we've had to much of lately and we're trying to find a solution. we've never had a problem with cd-roms because they are small and aren't watched by customs officials. they slip right through.
another problem. with the lanquage barrier some customers do not give us their full name and address the way it should be written on the package and it returns to us or fully dissapears.
these are only a couple of the issues we're dealing with. we hope to have our international shipping solution figured out in the future but for now we just had to halt it until we can do it right.
meanwhile we'll lose a lot of revenue and be insulted and dragged through the mud. but hey. if thats the way the world turns then so be it. we can't change that.
international customers!!! thank you for all of your orders in the past. we will work on a solution to this problem but we'll say now that it wont be anytime really soon. very sorry. its how it has to be.
the tibulator
red indian
2nd Level Yellow Feather
- Joined
- Apr 3, 2001
- Messages
- 3,441
- Points
- 0
Thanks for that TIB
you explanation is understood and accepted but you could have been a bit quicker with it, is this explained on your web site I dont seem to recall seeing it? but if it is there it should have a been a bit more prominant than the "hey you brit guys aint getting this" pronouncement.
you explanation is understood and accepted but you could have been a bit quicker with it, is this explained on your web site I dont seem to recall seeing it? but if it is there it should have a been a bit more prominant than the "hey you brit guys aint getting this" pronouncement.
Re: INTERNATIONAL SHIPPING ISSUE
TIB I'm glad you took the time to reply to this issue, I appreciate it. I can only see the problem from the side of living in England so I'll relate my experiences regarding it.
First of all, you are VERY definatley correct in saying your tapes are good. Hell yes they are! Especially when yourself and Priscilla are doing the ler'ing. No tickler in any other company comes close. The only partly boring video I saw of yours was Bound By Laughter. The first and third of the three scenes were slow and uninspiring, but the middle one with Priss tickling Cierra Baynes was very good. On the whole I've never been disappointed with the vids I've bought from you.
The first half a dozen times I ordered videos from the USA my packages arrived with tape splattered all over them saying "OPENED AND INSPECTED BY H.M. CUSTOMS." I could understand that as I'm sure they're always on the lookout for arseholes peddling child porn, snuff movies. and the like across international borders. After the first half a dozen times the customs stopped bothering with them. Obviously they decided that I was some harmless pervey git who didn't order illegal or immoral stuff and thought I could be left to get on with it. The last 20 or so shipments that have come to me from across the pond havn't been inspected at all. (Unless it was without opening them, like x-rays or something similar.)
As for the language problem, well we don't have that problem because you and me speak the same language. I've never had a problem receiving your goods, as they've always arrived within a fortnight and were undamaged due to the excellent packaging.
That being said, why was it needed to ban ALL international shipping? I would assume that H.M. Customs have never given any other British orders the boot because they never have with me. (Please correct me if I'm wrong in this assumption?) Also there is no language problem and I always give out my full postal address when I've ordered. (LOL even including which hemisphere and the planet name on one occasion! 😀)
Your videos ARE brilliant, which is why I'm so pissed I can't order them any more. I am glad your'e working on a solution to this problem; please keep us poor tickle-starved brits up to date on how the situation is going.
tickler n black said:
TIB I'm glad you took the time to reply to this issue, I appreciate it. I can only see the problem from the side of living in England so I'll relate my experiences regarding it.
First of all, you are VERY definatley correct in saying your tapes are good. Hell yes they are! Especially when yourself and Priscilla are doing the ler'ing. No tickler in any other company comes close. The only partly boring video I saw of yours was Bound By Laughter. The first and third of the three scenes were slow and uninspiring, but the middle one with Priss tickling Cierra Baynes was very good. On the whole I've never been disappointed with the vids I've bought from you.
The first half a dozen times I ordered videos from the USA my packages arrived with tape splattered all over them saying "OPENED AND INSPECTED BY H.M. CUSTOMS." I could understand that as I'm sure they're always on the lookout for arseholes peddling child porn, snuff movies. and the like across international borders. After the first half a dozen times the customs stopped bothering with them. Obviously they decided that I was some harmless pervey git who didn't order illegal or immoral stuff and thought I could be left to get on with it. The last 20 or so shipments that have come to me from across the pond havn't been inspected at all. (Unless it was without opening them, like x-rays or something similar.)
As for the language problem, well we don't have that problem because you and me speak the same language. I've never had a problem receiving your goods, as they've always arrived within a fortnight and were undamaged due to the excellent packaging.
That being said, why was it needed to ban ALL international shipping? I would assume that H.M. Customs have never given any other British orders the boot because they never have with me. (Please correct me if I'm wrong in this assumption?) Also there is no language problem and I always give out my full postal address when I've ordered. (LOL even including which hemisphere and the planet name on one occasion! 😀)
Your videos ARE brilliant, which is why I'm so pissed I can't order them any more. I am glad your'e working on a solution to this problem; please keep us poor tickle-starved brits up to date on how the situation is going.
Thanks for clarifying your position TiB, but isn't cutting off all orders to everywhere a bit over the top?
Surely there could be some sort of middle ground. Obviously we don't want stuff of yours going missing or you having to pay to send them again, but surely there are coutries where this happens (with foreign languages), and coutries (such as England) where it doesn't? Why cut everyone off?
And what about previous customers who's addresses you (presumably) already have? They can't cause a problem.
As to customs, I've had two orders shipped over before of 3 and 4 tapes respectively. The first one was opened by the customs people, but the second was not, which I presumed was down to random spot checks (or they kept a note and knew what they were the second time), but haven't led to any losses.
I can appreciate your reasons for not wanting to lose money/videos in the this way, but do English speaking people who you've already sent mulitple orders to *really* have to wait who knows how long till problems with Japanese or Brazillian customs or languages are sorted out?
Surely there's some middle ground here? Especially since you also have the policy of retiring your films after a while. It would be very annoying to never get the chance to own some of your tapes just cause some Brazillian customs guy felt like stealing some or the like.
I would appresciate your responce.
Thanks.
LEB
Surely there could be some sort of middle ground. Obviously we don't want stuff of yours going missing or you having to pay to send them again, but surely there are coutries where this happens (with foreign languages), and coutries (such as England) where it doesn't? Why cut everyone off?
And what about previous customers who's addresses you (presumably) already have? They can't cause a problem.
As to customs, I've had two orders shipped over before of 3 and 4 tapes respectively. The first one was opened by the customs people, but the second was not, which I presumed was down to random spot checks (or they kept a note and knew what they were the second time), but haven't led to any losses.
I can appreciate your reasons for not wanting to lose money/videos in the this way, but do English speaking people who you've already sent mulitple orders to *really* have to wait who knows how long till problems with Japanese or Brazillian customs or languages are sorted out?
Surely there's some middle ground here? Especially since you also have the policy of retiring your films after a while. It would be very annoying to never get the chance to own some of your tapes just cause some Brazillian customs guy felt like stealing some or the like.
I would appresciate your responce.
Thanks.
LEB
T.I.B. :
Well, I guess I live in a great country....I've ordered more than 50 items (Books, CDs, Videos, ETC) in the past five years from a lot of different countries (USA, Australia, France) and I have NEVER had ANY problems with the shipping or our brazilian postal service.
I NEVER received an opened package. NEVER my item was lost.
As far as I can tell, Brazilian Postal Service is one of the best in the world, and there's no law here that allow others to open my mail due to any reason.
Have you had any problems with brazilian costumers?
Well, I guess I live in a great country....I've ordered more than 50 items (Books, CDs, Videos, ETC) in the past five years from a lot of different countries (USA, Australia, France) and I have NEVER had ANY problems with the shipping or our brazilian postal service.
I NEVER received an opened package. NEVER my item was lost.
As far as I can tell, Brazilian Postal Service is one of the best in the world, and there's no law here that allow others to open my mail due to any reason.
Have you had any problems with brazilian costumers?
