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Cannot enter chat room-Java Error

tickledoc

Registered User
Joined
Jan 21, 2004
Messages
17
Points
1
OK...so this may stretch someone's technical expertise, but here goes. I am running Windows 7 Premium Home Edition, 64 bit browser internet explorer. I was running Java verison 6 with no problem getting into the chat room. A few days ago when I tried to enter the chat room, I had a prompt that I needed Java. I went to the Java site, and downloaded Version 7, Build 45, 32 bit, which was suggested. After installing it, it verified correctly. However, after that I could not get back into the chat room. When I hit enter chat, I received a messge saying "this require Java....click here to get java." I have installed, uninstalled, and repeated this several times, and even had a technician from Oracle fix my computer remotely. They told me that Java version 7 does not run on windows 7 as yet, and they reinstalled version 6. Now, I went to Cabelas.com and hit live chat, and the chat box came up, worked fine, with the Oracle logo on the bottom of the box. Feeling reassured, I tried to enter the chat room here, and got the same error message. I was just in here on 11-18-13 with no difficulty at all. Does anyone have any suggestions? Quite frustrating to not be able to enter the chat room to meet with others and friends. Thanks in advance for any help anyone can extend on this one.

Joe
 
I should also add the following: when i try to enter the chat room, a message comes up at the bottom of the screen saying "an active x control is missing"; next to this is a message that says "what's the risk"? and an option to install; when I click on the install, i get an error message saying it cannot load.
 
actually, it says "internet explorer has blocke the installation of this file" before i click on install
 
Use a different browser then IE. It's hideously incompatible with the chatroom.

Myriads
 
i downloaded Mozilla firefox. Does that work in the chatroom, Myriads?
 
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