Chatroom problem

[ergtic69]

Hello,
I have been trying to get into the chat room for about 2 days now. Everything seems to look ok for the exception of the chat "Board" itself. it is just a blank gray screen. no error message. nothing. It doesn't kick me out or anything. I used it on google chrome (primary) which never gives me a problem, and IE9 (backup), they both do the same thing. I tried logging in and out, updating the java, and running a virus scan on my comp to see if it was a virus. I even looked at my internet settings to see if my security was too high. I even tried my firewall. I have ran out of options. I don't think I am kicked out of the chat room cause I have not done anything wrong to get the boot.
Somebody please help.
ergtic69

 

[Myriads]

This does sound like a java issue.

Give Firefox a try and see if it can load the room. The room gets mad at different browsers at different times for reasons that we have yet to find out. But one of the big three always seem to work.

Myriads

 

[ergtic69]

i tried logging in on my laptop and it works. so it has to be a certian setting on my computer i have yet to find. thank you

 

[ergtic69]

I have solved the problem. with days of hunting down and almost chucking my comp, I found out that it is java 7 that is causing my computer not to work on any applet. so what I did was deleted java 7 and installed java 6 on my comp. now everything works like a charm.

 

[Myriads]

Thank you for the update. This will help a lot of other folks.

Myriads

 

[Huth]

how do I download the chat applet on mobile?

 

[ergtic69]

Ms. Ganguly. you need to ask that question on the main threed. Not on someone elses post.