Facebook Is America's "Most Hated Company"

[Mitchell]

I just read an article which said that Facebook is "America's Most Hated Company". Supposedly, it ranked worst in customer satisfaction.

I hope I'm typing this link right.

http://www.dbtechno.com.

Mitch

 

[GQguy]

I didn't see the article on your link. But judging by the title I can tell that the premise is already off. "Facebook customers" and "Facebook users" are two completely different entities. I'm assuming that the article was meaning to say "Facebook users" ranked it worst in "user" satisfaction, which really doesn't say much seeing as they continue to use it...daily. "Facebook customers", you know the people that actually pay Facebook i'd assume are pretty pleased! They get their ads out, get to mine information and get to target demographics in a way that was never possible before. My facebook page has ads for aviation tours in my town, military discounts, education programs and fraternity memorabilia. Where else could these businesses advertise their goods and services with such precision? Where else can they find a audience that's so addicted to seeing their commercials? I'd say the real "Facebook customer" is very happy.

GQ

 

[Mitchell]

GQ.. I typed the link in as it appeared.

I'm guessing you're right that Facebook customers are pleased, but that its the users who are dissatisfied. I dont spend very much time on Facebook, so I've never had to deal with these customer service people.

If anyone has any more info on this subject, and could post, please do so.

Mitch

 

[Marquis De Sade]

Facebook is horrible. It's like being under house arrest and the only thing you have to eat is tofu. I'm still trying to figure out why there have been no competitors to its crown.

 

[goddess_nemesis]

Here's the link to the article --> http://www.dbtechno.com/us/2012/01/20/facebook-is-the-most-hated-company-in-america/.

 

[Mitchell]

Thanks, nemesis.

Mitch

 

[kopfhorer]

Facebook? And not Yahoo (they of the nonexistent customer support)? Or Vonage (they of the shitty, overpriced VOIP service)?

I'd say the real "Facebook customer" is very happy.

You hit it dead-center!