We so seldom see a positive story about an airline, it's nice to realize they (and even CEOs) have a heart, at least now and then. Kudos to Mr. Anderson and Delta Airlines.
http://www.today.com/travel/delta-ceo-gives-seat-struggling-mom-6C10435416
http://www.today.com/travel/delta-ceo-gives-seat-struggling-mom-6C10435416