Incident at Restaurant

[coldneck]

I took some of my key Supers & PM's (9 of us) out to dinner last night to show my appreciation at a semi-nice place and had a series of unfortunate incidents occur.

I'll just cut to the chase: It took them *1 Hour and 14 Minutes* to get us our food.
No apology (of course. I guess free refills count toward the tip) as the place did not appear all that busy. At all.

When the check showed up, I wrote "LOL" in the tip line and was promptly met out in the parking lot by our angry server.
I was appalled. "Who does this?", I thought, and asked her to bring out the manager.
She hesitated, but finally did.

The manager did show up, and much to my surprise, backed the server 100%, claiming it was not her fault the "ticket got lost" and she should not be punished for someone else's mistake!

I was floored ... and either me or my attorney, will be contacting the Olive Garden District Manager to resolve the incident.
Normally a discount would be offered along with a lengthy, heart-felt apology.
I received neither.

Has this ever happened to any of you?

If so, how did you handle it?

 

[milagros317]

I would have asked, after 30 minutes, in a place that wasn't busy, "Where is our food? What happened to our order?"

 

[shark]

I'm wondering why the server didn't catch the delay on her own, especially that long of a delay. That being said, you would have been better off either asking about the delay with the server earlier, or getting the manager earlier.

 

[rdhd]

Not really sure why this was put into the humor section.

 

[Wolf]

Not really sure why this was put into the humor section.

Because it's comedic fiction.

 

[DontAskJusTckle]

Not really sure why this was put into the humor section.

I don't either. Coldneck posted this in Genital Discussion but it was moved here. Probably because Coldneck's first anti-tipping post brought out a few trolls that claimed to know Coldneck was bullshitting. You know the type. They always "know" what's "really going on" and feel it's their duty to "inform" the rest of us.

 

[rdhd]

Then again, I think there have been similar stories posted as important news stories at various places in the past. So, if something like this actually happens, one should speak up.