okay if you read my post about jessie i e-mailed her and told her how i felt and how my dvd didnyt work, and she e-mailed the download version which i appreciated a great deal and explained to me that any video she shoots she can do what she wants with it, it belongs to her so i am happy with the way this was handled and i got my video which is all i wanted thank you to jessie and the fetish vault for the way she handled it