This is probably in your "add/remove programs", under your control panel. If your using win98,95,2000, or ME: Go to start, settings, and control panel. If your on XP just go to your start menu to access the control panel. The Icon your looking for will say "add or remove programs" or somthing similar. Once you open this up it will give you a list of programs installed, this is where you have to figure the name of the program that has installed your unwanted toolbar. I know "yahoo companion" does this if you forget to uncheck a certain box when signing up for a yahoo account. Hope this helps. If it doesn't work tell me what website did this or what the name of the program is. Sometimes you need to download a certain .exe to remove it.