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testing...1 - 2 - 3.....

TklDuo-Ann

2nd Level Black Feather
Joined
May 21, 2003
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Attempting upload of clips of various sizes & types to test limits & parameters....

cnntkg.mpg 294K
cnntke.mpg 692K
Demi&Davis.avi 950.0 KB
anime.mov 825.6 KB
sab_pt2.mov 975.9 KB
hsn.rm 613.5 KB
7thHeaven1.mpg 347.0 KB
uploads successful.

Ashanti.wmv 1.92M
Ashanti.wmv:
File Too Large. Limit for this filetype is 1.91 MB. Your file is 1.92 MB.

Following message received when uploading a few at once...3scompany.rm 399K...1_agent.mov 1.44M...BDTick.mpeg 1.12M...newnight 1.14M...Raymond.mpeg 1.08M...

There seems to have been a slight problem with the The Tickling Media Forum database.
Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience.

Real player files are reading as RAM...though that may be me. I'm checking other disks....appears to be random.

So far, those that I was able to load were all under 1M.

Ann
 
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hmm, ok, obviously some work needs to be done on this. Ill start nosing around and see what I can find out.
 
Jeff.... I'm trying various sizes & types as we speak in hopes that a pattern will show up. I'll be updating the first post as I go along so it's all in one place.

8:30... Going to give you a chance to check on things before I try any more.

Ann
 
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Im getting the same error with files over a certain size, it must be the server erroring out somehow. Ill have to start nosing around after a solution.
 
Okies. Will wait until later and see if you found anything before trying any more.

Tried one other thing. There may be a dial-up (or maybe just AOL) problem as well. I was able to load a file on broadband that Ray couldn't on AOL.

Ann
 
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I was having problems earlier....reformatting my 2MB to 1.9 still made them too big somehow....I was in a hurry and didnt have a chance to post about the issue (sorry).

Ann, is that the Ashanti clip that was from Tickletown clip me and OB made (or at least from the same video)? If so, I have an Ashanti clip of the same scene from a different angle in a "Making of ...." show where you see the tickling even better. When the kinks are ironed out, I will post it.
 
Accursed size errors...followed me from the Theater, did you? While the Theater's setup is slightly different from the TMF's (The main difference being that Javascript enhances the uploading function somewhat at the Theater), this is precisely the same problem we have encountered time and time again. First is a problem of size. Next time you try to upload a 1.8, 1.9, 2.0 MB file, right-click on it and select "Properties." Look at the numbers. Do you see " Size," "Size on Disk," and the two numbers in parentheses? The "Size on Disk" and parenthetical numbers are larger than or really close to 2.0, right? Those are the ACTUAL sizes of the file, and are often much larger than the file's displayed size would lead you to believe. Why they differ so much I still do not know.

The second possible cause is simple, yet extremely annoying: the forum software (vbulletin) is a worthless, festering boil when it comes to uploading files that approach the limit (Note: This somewhat ties into the first reason). It sees larger files as bigger than they are (Even bigger than the "Size on Disk" number says it is), and thus complains. Additionally, the 2.0 limit is not exact. It is more of a zone than a value, with sizes falling into a small range below 2.0 being rejected as if they were bigger than 2.0.

However...I've never seen it cough up an error message when loading files before...I HIGHLY suspect that a) the server it is on is not allowing file uploads of a certain size due to some restriction or issue with its OS, mySQL (Unlikely), PERL, the attachments directory not allowing large files, or whatever or b) the forum has some problem that is preventing files from being correctly uploaded. I suspect a server issue more than a forum one if only because the Theater doesn't do that and it is on the same basic level of vbulletin.

My last theory of the night, and the one I like best, now that I think about it: it is TRYING to locate and display the "Upload too big, larger than limit" sort of message, but cannot find it, or is pointed to it by bad code. Of course, that only pertains to why the error message is appearing, not why some files will not upload.


I HATE forum errors...


[EDIT]: First, it is reading my .rm files as .ram as well, Ann. That problem I have not seen before. Then again, .ram is enabled at the Theater last I checked, so it may not have been noticed (Wheras here .ram is not on the list, and thus treating .rm as .ram produces an error. Second, I just noticed that files over 1.0 M seemed to be dying, as you said. Here we have ANOTHER problem the Theater had. I don't know why, but one day, possibly after the upgrade to 3.x.x, vbulletin stopped allowing anything above a certain limit (1.0 I believe) that was a MB or so lower than the maximum. As far as I know, that problem went away when TT raised the attachment limit to 5 MB (Or whatever it is at now). If that actually cured the problem or merely moved it up so much as to render it meaningless I do not know for sure.
 
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Thanks HDS!

I am going to try increasing the file size to 3 megs and adding ram to the allowed file types and see if that changes anything. If so we'll have learned something, although what exactly still eludes me 🙂
 
I will now attempt to upload a 1.8 meg file... and it appears to still fail, which I assume means that it was not that the file was inadvertantly above the limit
 
Bossman, I just had a thought. Does the server the TMF is on have cPanel or something similar? If so, it will have an "Error Log" feature that keeps track of all recent errors. If you do have it, you could examine the list of recent errors to see if one of them looks like it might be the cause of the upload problem. It could be the decisive clue if found.
 
It does, and this is the sort of thing it had. About 20 times as many as I'm listing 🙂 I don't know what the connection is between these comments and the clips, though:

Error Log

--------------------------------------------------------------------------------
Last 300 Error Log Messages in reverse order:
--------------------------------------------------------------------------------

[Tue May 31 23:19:27 2005] [error] [client 24.61.56.27] File does not exist: /home/tforum/public_html/404.shtml
[Tue May 31 23:19:27 2005] [error] [client 24.61.56.27] File does not exist: /home/tforum/public_html/images/attach/rm.gif
[Tue May 31 23:19:26 2005] [error] [client 24.61.56.27] File does not exist: /home/tforum/public_html/404.shtml
[Tue May 31 23:19:26 2005] [error] [client 24.61.56.27] File does not exist: /home/tforum/public_html/images/attach/mov.gif
[Tue May 31 23:19:26 2005] [error] [client 24.61.56.27] File does not exist: /home/tforum/public_html/404.shtml
[Tue May 31 23:19:26 2005] [error] [client 24.61.56.27] File does not exist: /home/tforum/public_html/images/attach/avi.gif
[Tue May 31 23:19:26 2005] [error] [client 24.61.56.27] File does not exist: /home/tforum/public_html/404.shtml
[Tue May 31 23:19:26 2005] [error] [client 24.61.56.27] File does not exist: /home/tforum/public_html/images/attach/mpg.gif
[Tue May 31 23:18:39 2005] [error] [client 69.210.132.170] File does not exist: /home/tforum/public_html/404.shtml
[Tue May 31 23:18:39 2005] [error] [client 69.210.132.170] File does not exist: /home/tforum/public_html/img/i/uk/ui/join.gif
[Tue May 31 23:18:27 2005] [error] [client 69.210.132.170] File does not exist: /home/tforum/public_html/404.shtml
[Tue May 31 23:18:27 2005] [error] [client 69.210.132.170] File does not exist: /home/tforum/public_html/img/i/uk/ui/join.gif
[Tue May 31 23:18:13 2005] [error] [client 152.163.100.132] File does not exist: /home/tforum/public_html/404.shtml
[Tue May 31 23:18:13 2005] [error] [client 152.163.100.132] File does not exist: /home/tforum/public_html//images/attach/wmv.gif
[Tue May 31 23:17:05 2005] [error] [client 206.165.70.2] File does not exist: /home/tforum/public_html/404.shtml
[Tue May 31 23:17:05 2005] [error] [client 206.165.70.2] File does not exist: /home/tforum/public_html/images/attach/wmv.gif
[Tue May 31 23:16:32 2005] [error] [client 151.196.243.43] File does not exist: /home/tforum/public_html/404.shtml
[Tue May 31 23:16:32 2005] [error] [client 151.196.243.43] File does not exist: /home/tforum/public_html/images/attach/rm.gif
[Tue May 31 23:16:31 2005] [error] [client 151.196.243.43] File does not exist: /home/tforum/public_html/404.shtml
 
I'm no techie by any standards. But, I notice that all of those have ".gif" attached to the end of them. Is there any way that things could have been miscoded and is attempting to attach things with extra file extensions? I'm not sure why that would happen only on certain ones. But, getting a file does not exist message suggests to me that it isn't even reading the file properly in the upload attempt.

Just a thought.

Oh, about the Ashanti clip... I don't recall where I found that one. TickleTown has their own name in titles of their clips, though. So, it must have been elsewhere...probably one of the yahoo groups or something.

Ann
 
Hmm...while possible, that isn't the scenario I see, Ann. Notice what comes up when I try to upload a .wmv file (A very tiny one):

wmv.gif yori-tina3.WMV (82.9 KB)
Space Used: 82.9 KB

That is exactly what shows up under the Browse boxes. See where it says wmv.gif? When uploading files, it has an image for each type that shows up next to the attached file. For instance, take a .jpg:

jpg.gif
1113815436421.jpg (25.6 KB)
Space Used: 108.6 KB

See the image? vbulletin says that it has ones for all the video files, and is trying to find them. The error messages, such as this one:

[Tue May 31 23:19:26 2005] [error] [client 24.61.56.27] File does not exist:
/home/tforum/public_html/images/attach/mov.gif

mean that those files are not there. Frankly, it concerns me that files are missing, and the error log shows that files not related to attachments are also missing (i.e. [Tue May 31 23:18:39 2005] [error] [client 69.210.132.170] File does not exist: /home/tforum/public_html/img/i/uk/ui/join.gif). With files not being found, I suspect vbulletin was not installed completely or was installed incorrectly. It is never a good sign when a forum that is supposed to have all its files where it can get at them throws out errors about not being able to find things. It may just be images that are missing, but perhaps the files the forum needs in order to run are not the way they should be.


[EDIT]: And if the error log was really 20 times a long as that snippet, I am worried. You should have very few errors in a good installation of any forum, be it phpBB, vbulletin, Invision, or whatever.
 
Im going to get together with the guy who did the installation and have him take a hard look at it.
 
I spoke with the installer and he said that the 404 errors are "normal," caused by search engines crawling the site, and he's going to look at the other ones.

He also said that in order to upload files above one meg a change needs to be made to php.ini and he's going to do that tonight.
 
I spoke with the installer and he said that the 404 errors are "normal,"

Those are the same errors you get when you try to access an unavailable webpage; those errors would be "normal" if the clip isnt able to be downloaded (I think).
 
ok lets try this one more time

holy shit I think it worked!
 
Ashanti clip from a different angle

A little "behind the scenes action" courtesy of Family.
 
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Im getting the "file is too large" message" again

My clips are small enough, but it always requests them one decimal smaller (1.91 instead of 1.92 MB). The Ashanti one worked though.
 
HDS was saying something about that earlier, the difference between perceived file size and actual file size.
 
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