What does this mean?

[isabeau]

DigiChat requires a Java Compatible web browser to run.

Everytime i try to access chat, i get this ^^^ at the top of the screen..and i just downloaded Java again...what does this mean? i used to not have any problem getting into chat..

thank you

 

[Myriads]

It means your browsers java is not recognized by the room.

Go to Sun.com and find the java plug in that matches your system AND browser versions. download and install and it should be good.

Another option is to use a different browser.

Myriads

 

[isabeau]

It means your browsers java is not recognized by the room.

Go to Sun.com and find the java plug in that matches your system AND browser versions. download and install and it should be good.

Another option is to use a different browser.

Myriads

hmm thanks...however i haven't the first idea how to find the java plug that matches my system and/or browser...i was hoping by asking this here, to not have to bug HDS again with a computer problem, but looks like i will have to resort to that...i don't know anything about browsers, etc...but thank you for your response..

 

[His Divine Shadow]

You may have a problem with your current Java, as Myriads noted. To be sure, lets remove the current Java.

Uninstall Java

-Go to the Start menu.
-Click on the link labeled Control Panel.
-A window should open. Look for Add or Remove Programs.
-Double-click on Add or Remove Programs.
-Another little window should open. It may take a few moments for the list of installed programs to be shown.
-You should see a list of programs and their little icons on the left and how much space they take up on the left.
-Scroll down in this window until you see J2SE Runtime Environment. There may be numbers after it like "5.0 Update 10" and there may be more than one entry. For instance, you may have several entries with different "Update" numbers.
-Click on each of these entries (Clicking on the "J2SE Runtime Environment" text) and then click the Remove button on the far right for each entry labeled "J2SE Runtime Environment"
-Follow the instructions to completely remove each entry. Once removed, each entry should disappear from the list of programs in Add or Remove Programs.

The old Java is now removed. Time to reinstall the latest version.

Reinstall Java

-Go to http://www.java.com/en/download/manual.jsp
-Click once on the button labeled Download directly to the right of Windows (Offline Installation)
(filesize: 15.82 MB)
-You should see a little window pop up and ask you if you want to "Run or save" a file of name jre-1_5_0_11-windows-i586-p-s.exe.
-Save this to your computer by clicking the Save button.
-Make sure you remember where you save the file.
-Allow the file to download. When it has completely downloaded, find the downloaded file, jre-1_5_0_11-windows-i586-p-s.exe, and double-click on it. An installer should open. Follow its instructions to install Java.
-Once installed, go to http://www.java.com/en/download/installed.jsp
-Click Verify Installation.
-Make sure the next page you see looks like this, especially the items I have circled:

 

[isabeau]

I did everything exactly as you instructed, and everything went just as you said it would, including the last congratulations, you've succeeded...so i tried to get into the chatroom just as a test..and no go...looks like me and the chatroom are off-limits to each other...I do thank you HisDivineShadow for your effort and assistance, it's not as if i really care about entering, it just bugs the hell out of me why i cannot now when i could before...

 

[His Divine Shadow]

If you did everything and the verify page showed up correctly, then the problem is not Java. The problem might be a pop-up blocker. To check, first tell me one thing:

-Go to http://bcheck.scanit.be/bcheck/
-Look under the text Your browser reports to be:
-Copy the three lines there and post them. Mine, for an example, were as follows:
Browser name: Firefox
Version: 2.0.0.2
Platform: Windows

 

[isabeau]

ok here it is..
Browser name: MSIE
Version: 7.0
Platform: Windows NT 5.1

 

[His Divine Shadow]

Ah, IE7. I think you told me this before but I wanted to confirm. I am going to assume one thing here: When you go to the normal page where you'd enter the chat, you do see the "Connect" button.

-Open Internet Explorer (Your internet browser)
-Click Tools at the top of the window (Between "Favorites" and "Help")
-Move your mouse down the menu that appears and over Pop-up Blocker.
-Two more options should appear on the right. Click on Pop-up Blocker Settings.
-In the box under Address of website to allow type www.ticklingforum.com
-Click Add
-In the same box as before, type ticklingforum.com (Note the lack of www).
-Click Add
-In the same box as before, type host6.digichat.com.
-Click Add
-In the same box as before, type digichat.com.
-Click Add
-Now click Close in the little window/box.

Once all this is done, you should see the sites I named above in the box titled Allowed Sites. Now close and reopen Internet Explorer. Try entering the chat again.

 

[isabeau]

i never get to that point...where the connect usually is at the top of the screen after i click on enter the chatroom, appears that message i posted up above...digichat requires the browser thingie..

but i'll try it anyway and see what happens...again thank you for your trouble..

 

[isabeau]

i did all that..and it still shows digichat needs browser...thank you anyway..

 

[His Divine Shadow]

There is only one other (feasible) solution left, then: try a different browser.

-Go to http://www.mozilla.com/en-US/firefox/
-Click the Download Firefox - Free button.
-When prompted, save the installer file.
-Once it has downloaded, double-click on that file and run the installer.
-Once Mozilla Firefox has installed, open it and go to the TMF, logging yourself in once there. Try entering chat now.


If none of this works, you likely have a hardware or software firewall interfering with Digichat. This, alas, I cannot easily diagnose without seeing the computer.

 

[isabeau]

that did it, HDS...thanks, but i surely hope i don't have to log on everytime i come here...i don't see a place for favorites on the firefox toolbar...and my password is a bitch to remember..

 

[His Divine Shadow]

Firefox calls Favorites "Bookmarks", that it does. Look to the "Bookmarks" menu at the top of the screen.

It should have a "password remember" feature that asks you if you want it to remember the username and password you type in. If that is on, it should have asked you if you want it to remember your password when you logged in. If it didn't, I can tell you how to turn it on.

 

[isabeau]

Firefox calls Favorites "Bookmarks", that it does. Look to the "Bookmarks" menu at the top of the screen.

It should have a "password remember" feature that asks you if you want it to remember the username and password you type in. If that is on, it should have asked you if you want it to remember your password when you logged in. If it didn't, I can tell you how to turn it on.

it did...and i clicked on it...however after a bit Firefox seemed to freeze on me, so i logged off and came back on with Internet Explorer, only to find it wasn't the Firefox but the forum..

another thing, i heard Firefox owns Internet Explorer? how can that be?

and duh on me..i should have known they were called bookmarks..sighs...thanks for your everlasting patience with this computer genius...(sarcasm)

 

[His Divine Shadow]

Microsoft is the owner of Internet Explorer. Firefox is owned by the Mozilla Foundation (Or whatever they call themselves these days).

And not duh on you. It is unsurprising that you didn't see that: once used to a thing like "Favorites," one expects that every browser must use the same nomenclature. You are nowhere near the first person to make that mistake.

 

[James_Bond4334]

This explains why I never see you in the chat isabeau, I assumed you just didn't come in because those posts don't count to your total, lol. If you get it working, I look forward to chatting with you.