It seems to be a new trend for the large chain grocery stores to have U Scan checkout. U get to fight the crowds and find the things U need, then work your way to the four U Scan check-out kiosks, then U get to fight a computer that either won't recognize items or their prices, then U get to be victimized by the computer scanner which stops the process about every third item to ask U to find a store employee to push some damn button to start the humiliation all over again. U also get to bag your own stuff but it must remain on the 14x14 inch table. This is kind of stupid if you have a case of Pepsi or any other large item because the steel plate won't recognize anything else you put on it so....the computer voice asks you to find the attendant again and stops everything so when you do get the attendant they can push a button to start the whole fucking process over again.
Now take into consideration that you may have 30 to 40 items which won't fit on the bagging plate at one time, you and three other pissed off customers are all fighting the computer, and as you look around in frustration you see three store employees having a good time looking and discussing some article in a magazine not twenty feet away. After twenty minutes of shopping you then spend fourty-five trying to get out of the store buy scanning and bagging the stuff yourself.
Now the fun part. Finally the cheerful attendant arrives to take your money.
Attendant: Did you find everything alright?
Me: Sorta.
Attendant: You saved $8.36 with your Kroger card!
Me: Whoopy dick.
Attendant: Thank you and have a nice day!
Me: Go fuck yourself.
Having already written to corporate about my dissatisfaction with the U Scan bullshit and their not so prompt replies from corporate and the store manager herself, I have decided to take my digital camera with me next time and record all the fun times had by their customers. I will send the clips to Kroger headquarters and make sure they understand that I will also send them to their competitors. I find it also amusing that if they took the one attendant and actually used one of their twelve check out lines that they could empty the store of customers waiting to be abused by their scanning system in the time it takes to get one person out of the store using the self scanner. I also plan to mention the new store their major competitors are building not a quarter of a mile away on each side of them.
I also intend to recommend that whoever is the top man at Krogers find the genious or team of geniouses and hang them from the flagpoles in front of corporate headquarters, their bloated and decaying bodies twisting in the wind, as a subtle reminder to any other genious who may come up with a similar idea along the lines of U Scan.
Have a nice day Krogers!
Now take into consideration that you may have 30 to 40 items which won't fit on the bagging plate at one time, you and three other pissed off customers are all fighting the computer, and as you look around in frustration you see three store employees having a good time looking and discussing some article in a magazine not twenty feet away. After twenty minutes of shopping you then spend fourty-five trying to get out of the store buy scanning and bagging the stuff yourself.
Now the fun part. Finally the cheerful attendant arrives to take your money.
Attendant: Did you find everything alright?
Me: Sorta.
Attendant: You saved $8.36 with your Kroger card!
Me: Whoopy dick.
Attendant: Thank you and have a nice day!
Me: Go fuck yourself.
Having already written to corporate about my dissatisfaction with the U Scan bullshit and their not so prompt replies from corporate and the store manager herself, I have decided to take my digital camera with me next time and record all the fun times had by their customers. I will send the clips to Kroger headquarters and make sure they understand that I will also send them to their competitors. I find it also amusing that if they took the one attendant and actually used one of their twelve check out lines that they could empty the store of customers waiting to be abused by their scanning system in the time it takes to get one person out of the store using the self scanner. I also plan to mention the new store their major competitors are building not a quarter of a mile away on each side of them.
I also intend to recommend that whoever is the top man at Krogers find the genious or team of geniouses and hang them from the flagpoles in front of corporate headquarters, their bloated and decaying bodies twisting in the wind, as a subtle reminder to any other genious who may come up with a similar idea along the lines of U Scan.
Have a nice day Krogers!
