Re: no good deed goes unpunished.....
Frink said:
And what if TC Vids doesn't respond to the latest round of questions/issues? They'll be (and are being) called, again, arrogant and uncaring/undeserving of their customers. If they do, what can they possibly say that would make people respect their decision to run the business as they see fit and still not bring down another onslaught of criticism? Example: I (and others I know) get pissed everytime I can't get breakfast at 11:01am at McDonalds. They have the food. They have the personel. They have the ability to sell a customer a breakfast just as easily as a burger at any time of the day. Why can't I get one? Simple. They have a business model they've worked out that clearly works well for them. I'm sure that in the end, they make more money this way. Anyone wanna write the CEO and complain to them how unfair it is?
Frink, if you are denied a McDonald's breakfast at 11:01, the money is still in your pocket. You know the rules before paying anything. McDonald's doesn't take your money for the breakfast before telling you, "Sorry, you can only have a hamburger now, but you can't have your money back." Can you imaging if they did, and the CEO, refused to discuss it, because it might cause debate? Would you defend them? G-d forbid, that unfair sales practices be debated.
If Real Tickling wants to change the rules on all future purchases, that's fine, at least the rules will be clear so we, the consumer, can make a clear purchasing decision. What this company has done, is change the rules on on PREVIOUS purchases. When we gave them our hard-earned money (and ALL of my money is hard-earned, whether it is spent on food, rent, videos or anything else) they made no such disclaimer. If they really want to prevent people from selling mass copies of videos, they should at least offer to buy back originals of all previous purchases. THEN, I could live with their e-bay policy. We would all have an outlet to sell, and they'd be giving a money-back guarantee to all customers who are not completely satisfied. Seems that policy goes into quite a few business models.
And I don't buy that McDonald's is a big company and can afford to be ethical. If you're not willing to be ethical, you shouldn't be in business in the first place. If this is the way they treat customers, I and others will continue to boycott them, and they won't be in business that much longer anyway.
But that sure beats a "debate", doesn't it?
Dave, I realize you are a mod now, and I've always respected your opinion, but it seems to me that we should have the right to criticize unfair business practices on PREVIOUS purchases until the company changes its views. I think people are upset, but I disagree that it's gotten ugly.